Drupal support

Adaptive's vastly experienced team can provide support for Drupal websites from as little as £60 per hour for UK-based support. Our extensive knowledge of Drupal (and other CMS platforms) means that we can pick projects up very efficiently and quickly.

Why use Adaptive's Drupal Support?

There are many reasons why you may want to call upon our Drupal support services. Projects which may be in need of our support could include:

• Part-built Drupal projects which have come to a stop and need fresh impetus to bring to completion
• Older Drupal-based websites which are in need of bringing up-to-date
• Sites experiencing intermittent or persistent bugs/technical issues
• Drupal websites where the CMS is not currently being utilised to its full potential
• Custom Drupal module development to enhance an existing Drupal site

Whatever your reason for needing support for your Drupal website, Adaptive can help to improve and enhance your current site, making it work better for your customers and also for you as a business. Take a look at the case studies below for a couple of examples of how Adaptive have supported clients with their Drupal platforms.

Integration into your existing team

If your existing supplier requires more in-depth technical assistance, or your business needs a more professional agency to work with, then we may just be the answer. Adaptive's Drupal Support team can work alongside your existing development team to deliver enhancements to your Drupal site. As part of the process, we can also share our knowledge with your in-house team for future reference. Alternatively, Adaptive are equally happy to take over the full support/development of your Drupal website from the current team/suppliers if you feel this is more suitable to your particular situation.

We provide on-going Drupal support to organisations such as Walk4Life, Vent Axia, the Ramblers and EducationCity.com. References are available from any of our customers by request.

Blue chip experience and support

We feel that our wealth of technical expertise and experience of operating within, and for, large multi-nationals makes our position quite unique as one of the leading Drupal agencies in the UK. In addition to our own expertise though, our Drupal support offering can be further supplemented by our partnership with the Drupal commercial support organisation, Acquia. Acquia was formed by the creator of Drupal, Dries Buytaert and provide support to the US Government and Sony amongst others.

Flexible packages available

We appreciate that every client's Drupal support needs are different and, as such, offer a number of support packages to suit all situations. Whether you require a one-off block of work completing or are looking for longer-term, ongoing support, Adaptive can work to suit your needs.

Individual blocks of support work can be ordered at a rate of £80 per hour. We will discuss all your requirements with you and provide a free no-obligation quote for the work required to deliver the enhancements for you. Alternatively, Adaptive can be engaged to provide ongoing support as part of a monthly support contract at a discounted hourly rate from £60 per hour.

To find out how Adaptive can help to take your Drupal website to the next level, contact us today to discuss your Drupal support requirements in more detail.

Drupal support case studies

Case study one

Adaptive were engaged by EducationCity.com to take over the support and development of their website early in 2012.

Having original developed the website in-house using an internal developer, EducationCity.com were left with a dilemna when thatr developer left the company.

Adaptive were asked to pick up the reins on the project, initially on a temporary basis, and we were able to very quickly get up to speed with the website, ensuring a seamless transition in support services once the developer had left, and helping the company to quickly resolve a number of outstanding issues they had had on the website in the process.

Such was the success of our takeover of the support services, that EducationCity.com quickly decided to make it a permanent arrangement rather than recruit another internal resource to the job.

In addiitonal to providing support for the site, Adaptive were then engaged to redevelop the Drupal build later in 2012, creating a new, cleaner install of the Drupal CMS to make the admin usage of the site much easier, while also applying a brand new design to the site and ensuring that the user journey was much clearer and easier to follow. The immediate result of the redevelopment was a huge increasde int eh number of free trial requests being generated via the website.

Ongoing, Adaptive continue to provide regular Drupal support to EducationCity.com to ensure the platform continues to evolve to the needs of both the business and their customers.

Case study two

Adaptive have been providing Drupal support and development services to the Walk4Life website since 2011 after the team behind the site, Walk England, decided to move the support provision away from the original developer of the website to a new supplier.

Many elements of the build are quite bespoke in nature, utilising a large number of custom-built modules and also tying in closely with the Ordnance Survey mapping services.

Adaptive were able get up to grips with the new site in a very short timeframe, enabling Walk England to catch up quickly on a number of outstanding new requirements for the website that they needed.

Our relationship with the Walk England team has gone from strength to strength over the past two years, with Adaptive not only continuing to provide Drupal support on the site but also add a number of additional major developments to the website. We have also successfully delivered a number of spin-off services from the website, including integration with the Walk London website, tie-ns with the Walk4Life iPhone app and also the provision of bespoke fucntionality for a marketing promotion with Tesco.