Backstory
Kiel began his career as a UX Designer in the automotive industry, later transitioning into Account Management, where he found a natural fit for his technical and client-focused skills. With over 10 years in account management, he still brings his UX expertise into every project.
Role at Adaptive
As Head of Client Services, Kiel leads the Account Management team, focusing on customer service and guiding clients through their digital journeys, ensuring projects align with both business goals and user needs.
Outside of Work
Outside the office, Kiel enjoys motorsport, cycling, chasing his two young daughters, and maintaining his impressively long beard.
11+
Years at Adaptive
2
Foot long beard
Too many
Hobbies
Latest Insights from Kiel
Independent Age - Mailchimp Integration
Lymphoma Action - Pantheon Migration
Lymphoma Action - On-boarding
Our Multilingual Experience: 100+ Languages and Counting
MRS - 14 Years In Review
Celebrating Success with Mencap and Omaze
Rebuild or Redevelop Your Drupal Site?
Mencap - Pantheon Migration
Drupal Update Release Timeline
Crawley Borough Council - Adaptive + Pantheon Migration
Adaptive Named Best in WebOps Team
Mencap All Move