Anglian Water Parks

Overview

We’ve been a trusted partner to Anglian Water since 2017 and then with the Parks division (AWP) since 2022, working closely with them to enhance their Drupal platforms. As a provider of outdoor leisure services, AWP manages several locations, offering activities such as camping, fishing, and events. Our collaboration has focused on supporting their Drupal-based booking system, which handles millions of visitors annually.
 

Our Relationship

Our partnership with Anglian Water began with support of a previously developed Intranet platform, expanding to a long-term collaboration of a highly complex, Drupal-based booking system for AWP in 2022. AWP’s booking system, which is now central to their operations, required an initial rebuild and then continuous refinement, ensuring scalability, security, and seamless user experiences across their sites. We work closely with AWP’s team to deliver ongoing development, hosting, and support, ensuring the system remains at the forefront of technology while providing value to their customers.
 

Services Provided

We offer a wide range of services to support AWP’s digital needs, including:

  Continuous Development

Ongoing enhancements and feature updates for the booking system & website

  Support

Drupal updates with tech/user support for the website and booking system

  Hosting

Optimised and secure hosting to ensure the booking platform remains fast, reliable, and scalable

  Security

Robust security measures to protect user data and ensure compliance with industry standards

  PCI Compliance Support

Ensuring that AWP’s payment processes remain secure and meet regulatory requirements

  UX/AX

Focus on improving both the user experience (UX) for guests and the admin experience (AX) for the internal team, ensuring efficiency across operations

  Consultancy

Providing strategic advice to help AWP scale their platform and optimise business operations
 

Future Growth

As AWP continues to expand, we are committed to supporting their growth through continuous improvements to their platform. With plans to roll out the booking system across additional services, such as aqua parks, car parking, and retail sales, we are excited to continue our partnership and help them meet new challenges as they arise.