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Drupal Support from Adaptive

Adaptive provide a range of Drupal support, maintenance and development options to suit all clients and all budgets.

We believe our monthly support and development packages offer clients superb flexibility, both in terms of how they manage their development time and budgets, and also in the work that we can undertake for them as part of the contracts. Prices start from as little at £75 + vat per hour and you can easily swap between packages as required for maximum flexibility, enabling you to increase or decrease hours as required. Special rates are also available for charities and non-profit organisations.

Unused monthly hours are rolled over to be used in future months, giving you the ability to build up blocks of hours for larger requirements as part of your monthly package. Our dedicated support team is set up to enable us to respond quickly and effectively to urgent issues, with our target resolution time for critical issues being a maximum of one hour.

Whilst the majority of our clients benefit from the flexibility of our monthly support packages, we understand that not all clients necessarily need such regular support for their projects. We can therefore also provide our Drupal support services on an ad-hoc basis or via an upfront purchase of blocks of hours to suit your needs. We also offer a Drupal Updates package for those who simply need their Drupal site keeping up-to-date with the latest releases. Contact us to discuss any these options in more detail.

Our Drupal support packages include...

Responsive support and on-going Drupal development

Discounted hourly rates

Dedicated account manager

Priority email and telephone support

Unused monthly hours can be rolled over to be used in future months

Discounted Drupal hosting

On-going maintenance of security patches and key Drupal core updates

Monthly report detailing work carried out and time taken

Our clients include...

Why use Adaptive's Drupal Support?

There are many reasons why you may want to call upon our Drupal support services, including:

Part-built Drupal projects which have come to a stop and need fresh impetus to bring to completion

Older Drupal-based websites which are in need of bringing up-to-date

Sites experiencing intermittent or persistent bugs/technical issues

Drupal websites where the CMS is not currently being utilized to its full potential

Custom Drupal module development to enhance an existing Drupal site

Additional Drupal support for internal teams

Looking to move away from existing developer/agency

Whatever your reason for needing support for your Drupal website, Adaptive can help to improve and enhance your current site, making it work better for your customers and also for you as a business. Our competitive and flexible support packages are outlined below. These are our most popular options, but we're always happy to discuss additional packages to suit your needs.

For those needing responsive support but don't require a monthly package of hours, we also offer the option to purchase a bulk block of hours up front to be used as required. Drupal support can also be delivered on a non-contract, ad-hoc basis at £100 + vat per hour, although turnaround times are typically longer for ad-hoc requests as priority is given to contracted clients.

Contact us for more details of our Drupal Support services »

Monthly Support & Development Packages

Examples of our most popular monthly support and development packages are below. However, we are happy to talk to you about your particular needs and devise a package to suit.

Clients can also easily swap between packages as required to maximum flexibility. For example, if you have a backlog of development tasks which you need tackling as a priority, you may benefit from taking out a larger support package initially and then simply reducing this down to a smaller package once these are completed.

Discounted rates are also available for charities and non-profits.

Rollover 7

£630

per month
  • 7 hours per month
  • Single-site support
  • Priority Email Support
  • Priority Telephone Support
  • Unused hours roll over
  •  

Rollover 21

£1680

per month
  • 21 hours per month
  • Multi-site support
  • Priority Email Support
  • Priority Telephone Support
  • Unused hours roll over
  • Dedicated Account Manager

Rollover 28

£2100

per month
  • 28 hours per month
  • Multi-site support
  • Priority Email Support
  • Priority Telephone Support
  • Unused hours roll over
  • Dedicated Account Manager

* Rates shown are excluding VAT

If you feel that your support needs aren't likely to require a monthly arrangement, we can also provide our Drupal support services on an ad-hoc basis or via an upfront purchase of blocks of hours to suit your needs.

For those who don't require ongoing support beyond simply having regular Drupal security and module updates applied to their site, we also offer a Drupal Updates package for £270 + vat per month. Contact us to discuss these options in more detail.


Want to find out more? Contact us for more information »