All the essentials for your Drupal website
Adaptive provides a range of Drupal support, maintenance and development options to suit all clients and all budgets.
At the heart of it all is our Support Essentials plan, delivering the primary support and maintenance you need to keep your Drupal website in check. The plan includes regular application of Drupal updates plus 24/7 monitoring of your website's availability and performance. In addition, we can provide support and advice to your team in using the Drupal CMS and also assist with those annoying little bugs and issues that can crop up from time to time.
The Support Essentials plan also gives you access to Adaptive's wider expert advice and consultancy to support you when making decisions about larger enhancements to your website. Further development work can then be delivered via one of our ongoing Continuous Development plans.
Our Support Essentials plan starts from £975 + vat per month with enhanced options available for organisations either with multiple sites to support or who generally need additional support time each month beyond the essentials.
Our Support Essentials plan includes...
Fast and effective responses and resolutions to an agreed Service Level Agreement
All Drupal security patches and updates regularly checked, assessed and applied
Round-the-clock monitoring of your website's availability and performance to head off any issues
Essential minor bugs & issues resolved by our expert Drupal support team
Friendly and supportive guidance for your team's administrators in using the Drupal CMS
User-friendly client portal and ServiceDesk for adding and managing all your requests
Consultation and advice on enhancing and developing your website further
Access to our wider team of Drupal experts for whatever other requirements you have
Working in partnership with...
and delivering professionalism you can trust...
Continuous Development for your Drupal website
Our Support Essentials plan is ideal for keeping your Drupal website secure and maintained. However, if your needs go beyond just the essentials and you're looking to enhance your website much further, we can help with that too!
Our monthly Continuous Development plans provide all the Drupal expertise you need to realise your digital ambitions and release the full potential of your website.
Here's what our clients say about Adaptive's Drupal support services...
Adaptive have been a joy to work with. The team understood our asks straightaway and were able to navigate the complexities of our project. Throughout the web build, they kept lines of communication open, were patient with our requests and numerous questions and were able to resolve any issues quickly.
Aneesa Farthing
Project Manager, Mencap
The team at Adaptive are very responsive and take time to understand our needs and requirements, supporting the general maintenance of our website and delivering bigger projects. They are transparent and provide realistic timescales and costs.
Ellie Hilborne
Senior Digital Officer, Jo's Cervical Cancer Trust
We had struggled to find Drupal developers with the right balance of resources to pro-actively lead on new projects, whilst maintaining their ability to react to the daily updates and amendments our existing sites require. In both of these respects, Adaptive have, and continue to deliver excellent results.
Martin Styles
Global Head of Technology & Projects, Reuters Events
Working with Adaptive really opened our eyes to the possibilities that our website could offer us. Adaptive took the time to understand us as a team, and this is reflected in our amazing website. It’s opened up so many new opportunities for us to grow and develop as a service (within a large NHS Teaching Trust) and as a business.
Steve Davidson
Business Development Project Lead, DREEAM
It’s a real comfort to know that there is such a highly skilled and knowledgeable team at our fingertips. I have worked with Adaptive for a number of years now and have built up a great relationship with the team who are always friendly, professional and happy to help. Thanks for the excellent service!
Christine Mulvenna
Network Communications and Events Manager, Mencap
We have been delighted with our new website and the support and advice Adaptive provided, which we continue to receive. From the initial meeting through to launch, Adaptive have been a pleasure to deal with and provided professional, expert advice, always available to talk to if needed.
Julie Wilson
Marketing Manager, MRS Training & Rescue
We consider Adaptive to be a trusted business partner. They have taken the time to understand our business and provide Lingoo with clear, client-focused technical solutions. They reassuringly guide our web development in a polite and professional manner. I would have no hesitation in recommending Adaptive for any Drupal development.
Peter Goldstein
Director, Lingoo
We have been working with Adaptive for a number of years and fully appreciate how they have been able to support our ongoing requirements while making useful and valid suggestions for improvements to our website and other services.
Bob Fletcher
Workgroup Chair, Joint Office of Gas Transporters
Adaptive have been quick to understand the needs of the project and to help with identifying what our key requirements were. The team worked well with us and our partner organisations to ensure a smooth transition!
Colette Bond
Head of Education, Garden Organic
We’ve worked with Adaptive since 2011 and have been consistently delighted with the high levels of service and knowledge that the team provide. We always feel 100% that we can put our trust in Adaptive to deliver the support and development work that we need across our websites and enjoy working with such a friendly and professional team of people.
Amanda Searle
Director of Communications, Walk Unlimited
