Drupal Support and Development

 

Adaptive provide a range of Drupal support, maintenance and development options to suit all clients and all budgets.

We believe our monthly support and development packages offer clients superb flexibility, both in terms of how they manage their development time and budgets, and also in the work that we can undertake for them as part of the contracts.

Prices start from as little at £75 + vat per hour and you can easily swap between packages as required for maximum flexibility, enabling you to increase or decrease hours as required. Special rates are also available for charities and non-profit organisations.

Get in touch to discuss your requirements     See packages and prices

 

The key benefits of Drupal support from Adaptive include...

 
RESPONSIVE SUPPORT

Fast and effective responses and resolutions from our dedicated Support team

PROACTIVE PLANNING

We'll work with you to plan the support and development roadmap for your website

DISCOUNTED HOURLY RATES

Get lower rates on all our support packages. The more hours per month, the lower the price

ROLLOVER HOURS

Any unused monthly hours are rolled over to be used in future months on most plans

SECURITY COVERED

All Drupal security patches and updates applied regularly as part of your package

DEDICATED CONTACTS

You'll be dealing with real (and friendly!) people, not just anonymous ticketing systems

CLEAR COMMUNICATION

Communication is key. We'll regularly keep you fully updated on all requests and projects

OPEN AND TRANSPARENT

You'll get a monthly report detailing all work carried out and the time taken

Working in partnership with...

 

15

YEARS AS DRUPAL SPECIALISTS

42

SUCCESSFUL PARTNERSHIPS WITH HAPPY CLIENTS

82

DRUPAL WEBSITES PROACTIVELY SUPPORTED

2085

HOURS OF EXPERTISE DELIVERED EVERY MONTH

Small tweaks to big developments covered

 

A Drupal support package from Adaptive covers pretty much anything and everything you might need for your website. 

We are on hand to help with everything from small amendments or requests for help with using the CMS through to larger pieces of new development on sites.

Whether you just need a quick bug fixing or a whole new piece of functionality developing, we've got it covered for you.

 

​​​​​​​Flexible Drupal support in the UK

Drupal support that flexes with your needs

 

Some months you've got lots going on, other months not so much. We get it. That's why all our support packages come with Rollover as standard.

Any unused support hours in a month are automatically rolled over to be used in future months, so you don't lose them.

This gives you the ability to build up blocks of hours for larger requirements as part of your monthly package if needed.

​​​​​​​Drupal Support UK

Security and updates included

 

Part of your monthly support hours will be used to keep your Drupal CMS regularly updated.

We'll apply all available security patches and other updates as they are released, giving you peace of mind that your website is completely secure and fully maintained ongoing.

Drupal Security updates Maneged

Testimonials

Adaptive have been a joy to work with. The team understood our asks straightaway and were able to navigate the complexities of our project. Throughout the web build, they kept lines of communication open, were patient with our requests and numerous questions and were able to resolve any issues quickly.

Aneesa Farthing

Project Manager, Mencap

The team at Adaptive are very responsive and take time to understand our needs and requirements, supporting the general maintenance of our website and delivering bigger projects. They are transparent and provide realistic timescales and costs.

Ellie Hilborne

Senior Digital Officer, Jo's Cervical Cancer Trust

We had struggled to find Drupal developers with the right balance of resources to pro-actively lead on new projects, whilst maintaining their ability to react to the daily updates and amendments our existing sites require. In both of these respects, Adaptive have, and continue to deliver excellent results.

Martin Styles

Global Head of Technology & Projects, Reuters Events

Working with Adaptive really opened our eyes to the possibilities that our website could offer us. Adaptive took the time to understand us as a team, and this is reflected in our amazing website. It’s opened up so many new opportunities for us to grow and develop as a service (within a large NHS Teaching Trust) and as a business.

Steve Davidson

Business Development Project Lead, DREEAM

Adaptive has provided really exemplary support. They've always moved fast when we have had an issue. Crucially, I also trust their judgement and honesty, and appreciate them offering a range of ways to fix a problem to fit our budget. They are personally a pleasure to work with, and I'd recommend them to anyone seeking to build or support a Drupal site.

Kate Smith

Digital Engagement Editor, IIC

It’s a real comfort to know that there is such a highly skilled and knowledgeable team at our fingertips. I have worked with Adaptive for a number of years now and have built up a great relationship with the team who are always friendly, professional and happy to help. Thanks for the excellent service!

Christine Mulvenna

Network Communications and Events Manager, Mencap

We have been delighted with our new website and the support and advice Adaptive provided, which we continue to receive. From the initial meeting through to launch, Adaptive have been a pleasure to deal with and provided professional, expert advice, always available to talk to if needed.

Julie Wilson

Marketing Manager, MRS Training & Rescue

We consider Adaptive to be a trusted business partner. They have taken the time to understand our business and provide Lingoo with clear, client-focused technical solutions. They reassuringly guide our web development in a polite and professional manner. I would have no hesitation in recommending Adaptive for any Drupal development.

Peter Goldstein

Director, Lingoo

We have been working with Adaptive for a number of years and fully appreciate how they have been able to support our ongoing requirements while making useful and valid suggestions for improvements to our website and other services.

Bob Fletcher

Workgroup Chair, Joint Office of Gas Transporters

Adaptive have been quick to understand the needs of the project and to help with identifying what our key requirements were. The team worked well with us and our partner organisations to ensure a smooth transition!

Colette Bond

Head of Education, Garden Organic

We’ve worked with Adaptive since 2011 and have been consistently delighted with the high levels of service and knowledge that the team provide. We always feel 100% that we can put our trust in Adaptive to deliver the support and development work that we need across our websites and enjoy working with such a friendly and professional team of people.

Amanda Searle

Director of Communications, Walk Unlimited

We chose Adaptive to help us build a completely new website for our NGO not only because their quote was competitive but because their responsiveness to our needs was outstanding. They were always professional, courteous and indeed patient in their relationship with us as a client.

Frank Vorhies

Director, Earthmind

Meeting with Adaptive was a very reassuring experience, as they will very quickly work with you to develop your vision. They are helpful and supportive but never intrusive or pushy. This continues the style through the build process, with a great team of individuals who want to make things work for you.

David Tomalin

BID Manager, Lichfield BID

Monthly Support and Development Packages

 

Examples of our most popular monthly support and development packages are below. However, we are happy to talk to you about your particular needs and devise a package to suit.

Clients can also easily swap between packages as required for maximum flexibility. For example, if you have a backlog of development tasks which you need tackling as a priority, you may benefit from taking out a larger support package initially and then reducing this down to a smaller package once these are completed.

Discounted rates are also available for charities and non-profits.

Standard 10
£950per month
10 hours per month
Single-site support
 
Priority email support
Priority telephone support
 
 
 
 
 
 
Rollover 20
£1800per month
20 hours per month
Up to 2 websites supported
Priority email support
Priority telephone support
Unused hours roll over
Dedicated account manager
 
 
Rollover 30
£2550per month
30 hours per month
Multiple website support
Priority email support
Priority telephone support
Unused hours roll over
Dedicated account manager
Free quarterly site review
Rollover 40
£3200per month
40 hours per month
Multiple website support
Priority email support
Priority telephone support
Unused hours roll over
Dedicated account manager
Free quarterly site review
Enterprise
50+ hours per month
Multiple website support
Priority email support
Priority telephone support
Unused hours roll over
Dedicated account manager
Free quarterly site review

*rates shown are all excluding VAT

 

If you feel that your support needs aren't likely to require a monthly arrangement, we can also provide our support services on an ad-hoc basis or via an upfront purchase of blocks of hours to suit your needs. Contact us for details.

 

Let's Talk